Review Details

Micro

Product Review (submitted on March 28, 2018):

I am an avid hobie mirage kayak angler with wind being my enemy a lot of times. I have been in trouble when hooking up with fish and wind blowing me into the shallows and into overhanging branches, sometimes losing a fish due to the unwanted wind drift. Using the anchor and rope thing is not an option for me due to the time it takes to deploy it while drifting or trolling.
Searching online for an option that will work best for me I discovered the micro anchor system. I was very excited to find something so convenient but the price was more than I wanted to spend. I researched more and more and there was a lot of positives. So I decided to purchase a micro anchor, 8.5’ pole, and the battery pack.
Well I have been using the system for about 6 months now and love it. I have only had 2 problems with it. And customer service was outstanding on fixing my issues. The first issue was an operator error on my part. While removing the unit after a day of fishing I lost the thumb nut. I called and they sent me a replacement within 3 days at no cost. They didn’t have to do that. They could have charged me for the part and charged shipping. The second issue was I had a brand new battery that would not fully charge. I called customers service and he tried to trouble shoot the issue. He could not come up with a solution. So sent me a new battery which I received in 3 days.
Great product and great company. I wish all product support in the world was this good. They want to make there customers happy.