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Trouble Shooting

 

Q My Power-Pole Shallow Water Anchor goes up when I push the down button or visa/versa.
A Check to see if the hydraulic lines are connected to the proper ends of the cylinder, (see Owners Manual) or check to see if your switch is wired backwards or upside down.

Q The Power-Pole Shallow Water Anchor slowly drifts down.
A Usually this is caused by debris in the plunger valve under the solenoid. Call our tech support Hotline or a certified technician for repair.

Q Power-Pole Shallow Water Anchor has a hard time lifting up out of the mud, or on a windy day.
A This may be caused by low voltage to the pump. Have a voltage meter ready before you call the tech support hotline or take to a certified technician for repair.

Q The Pump, cylinder, or tubing leaks.
A Tighten all connections, remove and re-cut the hydraulic tubing and re-insert into fittings, if this does not work then call tech support for RMA.

Q The pump “clicks” when the switch is pushed.
A Verify that all electrical connections are tight, including Deutsch connectors, ground wire, and connections at the back of the switch using a voltage meter.

Q The Power-Pole Shallow Water Anchor only works in one direction.
A Make sure that all electrical connections are tight and verify using a voltage meter.

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